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Hi
I have been using XP since it was released and for the very first time, I have just got a shutdown problem which appear to have started a few days ago after I installed Easy CD & DVD Creator 6 and I wonder if any other users are experiencing this problem?
Problem: When I go to shutdown Windows (Pro) by clicking on START/Turn Off Computer/Turn Off, and hover momentarily over the "Turn Off" button, the display dims from colour and goes to black & white, I then press the "Turn Off" button expecting XP to shutdown and get up from my chair, but nothing happens. I then have to press START/Turn Off Computer/Turn Off, and this time the computer will shutdown.
Also, sometimes after pressing "Turn Off", the icons disappear but the computer does not shutdown. Since this problem started a few days ago, I have tried 'logging off' and it looks like it will log off and the display changes but nothing else happens and I had to reboot.
I have SP1 + all other updates that have appeared via Windows Update. I have all my normal programs installed and none of those have ever caused this type of problem. The only NEW program that I have installed over the last few days is Easy CD & DVD Creator 6 and the problems seem to have started since then, though that may just be a coincidence.
Any help/advice would be appreciated.
Regards
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