the problem is microsh!t!!!
you have no ppp because of their server
it IS their problem so sit back for about a week for them to fix it
because that is how long it will take them to get around to it
when i signed up for msn they sent me my modem and i followed their instructions and had no ppp, everything else
i later found a board about msn trouble shooting and low and behold, 2 full pages of people having almost the same exact problems as i
here is the site i think you will find the help you need pertaining to this issue
www.dslreports.com/forum/msnetwork/
hope it helps
just a foot note f@#k microshaft nutwork i'm going back to attbi