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Old 12th Apr 05, 06:08 PM
PCTech PCTech is offline
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good deal, I wouldn't mind them giving me the phone! nice phone setup! but not available in my area, even though charlotte, nc has phone and raleigh doesn't
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Old 13th Apr 05, 01:01 AM
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wase4711 wase4711 is offline
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I got a mailer from them a few weeks ago, and was tempted, especially since i was having alot of problems with Vonnage and incoming calls...
I dont think they suported faxing and that is important to me..

Vonnage customer service has been atrocious for me, and the next time I have any issues, I am gonna dump them for someone else..they never call/ or write back when you have issues, and if you can't get through to their phone support, there is NO service at all..

Let us know how your service is...
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Old 13th Apr 05, 02:10 AM
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Sorry to hear about your problems. I don't do the fax thing.
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Old 13th Apr 05, 05:09 AM
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SlickVic78 SlickVic78 is offline
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Quote:
Originally Posted by wase4711
I got a mailer from them a few weeks ago, and was tempted, especially since i was having alot of problems with Vonnage and incoming calls...

I dont think they suported faxing and that is important to me..

Vonnage customer service has been atrocious for me, and the next time I have any issues, I am gonna dump them for someone else..they never call/ or write back when you have issues, and if you can't get through to their phone support, there is NO service at all..

Let us know how your service is...
I found that any time I need to get a hold of them, the best time to call is later on in the day. When my number did not get ported over within a month, I called them at around 11:00 at night, and got right through. It took longer to go through the menu options than the actual time to wait to get someone on the phone.

So far, I cannot complain about the Vonage service and I am happy with my decision. I still wish that they had Anonymous Call Blocking since I get a few every now and then, but I just let it go to voice-mail, so it isn't that big of a deal.

Besides that, how can you go wrong with their referral program? A free month for those who you refer, and you get 2 free months out of it - that is very nice!

-SlickVic78
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