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-   -   Might Be Switching From Vonage to Sunrocket! (http:\\b1.hcanet.com\forum/showthread.php?t=16328)

Firefox 12th Apr 05 03:01 AM

Might Be Switching From Vonage to Sunrocket!
 
Well after a year with Vonage. Pretty stable and good uptime, I got a mailer from Sunrocket www.sunrocket.com. I did some research on them and some reviews. I signed up for there 31 dayTrial. They sent it UPS (Brown Ground) it took a week to get from the east coast. I used this Code (preprinted) 1DMN8NY and they sent me 2 Uniden Handsets DCT646-2 (about $50 to buy through amazon, more at staples & Office depot ) ( I have seen that some people got to keep if they returned the VOIP equipment I plan on keeping the service)
I signed up for the $199 for a Year which includes unlimited free Long distance (US & Canda) & $3.00 of International calling credit ( which we use, the rates for the countries we call are the same or cheaper than Vonage and we don't get dinged with the 3% FET tax on Long distance so we are Basically Paying $13.58 a month for Unlimted US Calling, and no Vonage Junk fees for FET or etc.

Another plus is I get a second signature Number which I can set to distinctive ring, and I get to Put a name on my caller ID which goes out, plus I can block Annonmus calls (can't do that with Vonage, plus I can block indvidual's by phone number, I got it last friday, they bill you after it arrives, so far the call quality is equal to Vonage, I can't tell a difference.

The cordless Unidens although they are just 2.4 Ghz they are clear and have speakerphone on the handsets, so it never hurts to have an extra handsets around the house.

It set up real easy. So I will do a review after 30 days, I will forwad my vonage calls to Sunrocket. If all goes well I will port my Vonage number to Sunrocket. One downside is no referal credits.



SunRocket Signature Service comes with:
  • Unlimited calling - Call anywhere, anytime within the 50 U.S. States and Canada, talk as much as you want.
  • Free international minutes ($3.00 allowance every month) - If you frequently call abroad, you'll save. If you typically don't call abroad you won't be shocked by your next bill if you need to dial overseas.
  • Free extra phone number - A second phone number is included; assign it to anyone in your home.
  • Over 10 built-in calling features - Features are automatically included. You don't pay any extra monthly fees.
  • Two free Directory Assistance calls each month - Tracking down a phone number is much easier when you aren't worried about extra fees. Two calls are already included. Additional calls are just $.79 each.
  • All the necessary equipment to get started - Your SunRocket starter kit comes ready to go at no extra cost. Even shipping is free.
  • No charge to activate - There is no charge to activate a SunRocket account. Getting started couldn't be easier.
  • No hidden fees - Any cost associated with SunRocket service is revealed upfront. You won't be surprised by your bill.
  • Taxes included in the Bottom-Line Price℠ - The SunRocket price always includes all related taxes and fees.
  • Enhanced Voicemail
    View, sort, download messages, receive notifications by phone, email, pager, or IM and much more.
  • Call Blocking
    Control who calls your SunRocket number by creating a list of callers you want to refuse. These callers will hear a busy signal.
  • Call Forwarding
    Lets you quickly forward up to 3 different telephone numbers to a new number or Voicemail using simple online controls.
  • Call Logs
    See a list of all incoming, outgoing, and missed calls for your SunRocket account.
  • Click to Call
    Automatically place calls directly from your online Call Logs or Contacts. Click on the number you wish to dial, and your SunRocket phone will ring. After you answer it, the call will be placed.
  • Contacts
    Contacts lets you quickly find phone numbers, sort contacts by category, and operate Click to Call.
  • Directory Assistance Call Blocking
    Control unwanted Directory Assistance costs by blocking this feature from your SunRocket phones.
  • Distinctive Rings
    You may choose from 4 different ring patterns to assign to any Signature Number. This will indicate which number is being dialed before you answer the phone.
  • Do Not Disturb
    Limit unwanted interruptions by enabling Do Not Disturb. This feature will prevent incoming calls from ringing through. Instead, calls will be directed straight to Voicemail. If Voicemail is not active, callers will hear an announcement stating that you are currently not accepting calls.
  • Find Me
    Allows incoming calls to "find you" at multiple phone numbers, one after another. If you don't pick up at one number, the call will move on to the next, until either you pick up or the call terminates at Voicemail.
  • International Call Blocking
    Control unwanted per minute costs by blocking international dialing from your SunRocket phones.

KingCobra 12th Apr 05 09:34 AM

Just checked availability in my area and they do not offer it here. :(

PCTech 12th Apr 05 06:08 PM

good deal, I wouldn't mind them giving me the phone! :) nice phone setup! :) but not available in my area, even though charlotte, nc has phone and raleigh doesn't

wase4711 13th Apr 05 01:01 AM

I got a mailer from them a few weeks ago, and was tempted, especially since i was having alot of problems with Vonnage and incoming calls...
I dont think they suported faxing and that is important to me..

Vonnage customer service has been atrocious for me, and the next time I have any issues, I am gonna dump them for someone else..they never call/ or write back when you have issues, and if you can't get through to their phone support, there is NO service at all..

Let us know how your service is...

KingCobra 13th Apr 05 02:10 AM

Sorry to hear about your problems. I don't do the fax thing. :mellow:

SlickVic78 13th Apr 05 05:09 AM

Quote:

Originally Posted by wase4711
I got a mailer from them a few weeks ago, and was tempted, especially since i was having alot of problems with Vonnage and incoming calls...

I dont think they suported faxing and that is important to me..

Vonnage customer service has been atrocious for me, and the next time I have any issues, I am gonna dump them for someone else..they never call/ or write back when you have issues, and if you can't get through to their phone support, there is NO service at all..

Let us know how your service is...

I found that any time I need to get a hold of them, the best time to call is later on in the day. When my number did not get ported over within a month, I called them at around 11:00 at night, and got right through. It took longer to go through the menu options than the actual time to wait to get someone on the phone. :D

So far, I cannot complain about the Vonage service and I am happy with my decision. I still wish that they had Anonymous Call Blocking since I get a few every now and then, but I just let it go to voice-mail, so it isn't that big of a deal.

Besides that, how can you go wrong with their referral program? A free month for those who you refer, and you get 2 free months out of it - that is very nice!

-SlickVic78


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