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open your start menu, open run> mstsc .make sure you are both on line,* have him give you his Admin user name (if not admininstrator) you will need his Password and his ip address. when remote desktop conecttion is up enter his IP in the computer ,* Admin user name and password and connect. Then it will open a screen that looks like you are sitting in front of his computer.* Then do what you would need to do.* If he has a firewall or router he will need to give you permissions as well.
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