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Old 30th Oct 07, 04:34 AM
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Microsoft apologizes for update blunder
Microsoft has apologized for a Windows Server update that automatically installed the Windows Desktop Search (WDS) tool on users' desktops without approval. The mistake happened because Microsoft reused the same update package for when WDS was first published in February as an optional update that was only applicable to systems with the search tool previously installed. This meant organizations that had approved the February update package for a limited number of machines had this week's new update automatically install WDS on all clients because the Windows Server Update Service (WSUS) is set by default to automatically approve update revisions.

One IT manager affected by the update told silicon.com: "I came into the office this morning and found that every one of our desktops and servers which are on WSUS have had the WDS tool automatically installed. We were shocked as we do not automatically approve anything for our systems, unless we have already approved an old version of the same update. So Microsoft has decided to push this directly out, bypassing any approval opportunity we have set. To say the least we are not happy and we're currently reviewing what we are going to do." In a post on Microsoft's WSUS blog Bobbie Harder, program manager for WSUS, said: "We sincerely regret the inconvenience this has caused and extend a sincere apology to all impacted customers."

View: Full Story @ ZDnet Asia

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