*Source: PC World (
http://www.pcworld.com/article/id,13...article.html)*
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Enterprise desktop phones face growing competition from wireless handsets, but they aren't going the way of the typewriter just yet.
Cell phones, already ubiquitous, are now being joined by Wi-Fi handsets and dual-mode devices as popular tools for workers to stay connected. Features that consumers take for granted on their mobile phones, such as call history, text messaging and a wide variety of ringtones, frequently are missing or harder to find on a desktop set. Softphone clients on PCs, another alternative to desk phones, are gaining more capabilities and generally can work more easily with applications than a desk phone. But as enterprises embrace a new generation of telephony based on IP (Internet Protocol), they're still buying desktop phones, users and analysts say.
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