DNS problem

jakesnake · #1 28th May 06, 05:08 PM

im unable to access a website that i know is alive and working

Code:

http://www.holidayadvertising.com

i can access it from my work and friends can access it to

ive tried to PING it but get no reply

tried a TRACERT and it stops

Code:

Microsoft Windows XP [Version 5.1.2600]
 (C) Copyright 1985-2001 Microsoft Corp.
 
 C:\Documents and Settings\TR>tracert www.holidayadvertising.com
 
 Tracing route to holidayadvertising.com [217.112.82.44]
 over a maximum of 30 hops:
 
   1	 1 ms	 1 ms	 1 ms  82-37-32-64.cable.ubr01.brom.blueyonder.co.uk [8
 2.37.32.64]
   2	 8 ms	 7 ms	 7 ms  10.18.0.1
   3	 7 ms	 8 ms	 9 ms  gsr01-br.blueyonder.co.uk [62.31.176.1]
   4	14 ms	13 ms	13 ms  pc-62-30-254-61-du.blueyonder.co.uk [62.30.254.6
 1]
   5	13 ms	14 ms	13 ms  pc-62-30-254-10-du.blueyonder.co.uk [62.30.254.1
 0]
   6	13 ms	14 ms	13 ms  194.117.136.134
   7	15 ms	15 ms	16 ms  cr1-fe01.rbs.uk.euroconnex.net [217.79.160.107]
 
   8	15 ms	16 ms	22 ms  cr1-fe00.rbs.uk.euroconnex.net [217.112.80.73]
   9	23 ms	21 ms	21 ms  cr1-fe01.gh1.uk.euroconnex.net [217.112.80.18]
  10	 *		*		*	 Request timed out.
  11	 *		*		*	 Request timed out.
  12	 *		*		*	 Request timed out.
  13	 *		*		*	 Request timed out.
  14	 *		*		*	 Request timed out.
  15	 *		*		*	 Request timed out.
  16	 *		*		*	 Request timed out.
  17	 *		*		*	 Request timed out.
  18	 *		*		*	 Request timed out.
  19	 *		*	 ^C

ive also tried from 3 different machines on my LAN, but all are having the same problem

ive REBOOTED my cabel modem

ive RESET my ROUTER

all with no success

i can access any other website apart from this one.........
- i had suspected i have a trojan messing with my DNS but after a NOD32 scan and a WEBROOT SPYSWEEPER scan they came up empty

Before i ring my ISP TECH Support for help, i wondered if anyone could help or suggest something

much appreciated
jake

Alpine · #2 28th May 06, 05:13 PM

It's working for me !!

war59312 · #3 28th May 06, 10:37 PM

Try different dns server then.

Try: 4.2.2.1, 4.2.2.2, 4.2.2.3, and 4.2.2.4 .

jakesnake · #4 29th May 06, 11:12 AM

Quote:

Originally Posted by war59312

Try different dns server then.

Try: 4.2.2.1, 4.2.2.2, 4.2.2.3, and 4.2.2.4 .

you mean change the dns in my router to the ones above

4.2.2.1 or 4.2.2.2 or 4.2.2.3 or 4.2.2.4 ?

JacKDynne · #5 29th May 06, 11:51 AM

You could try changing on the clients first I believe jake

/JD

rikytik · #6 29th May 06, 12:48 PM

Only text showed up on my main pc, but a laptop on the same network showed the site complete with graphics.

I installed Firefox 1.5 on this main pc, same result--no graphics.

I disabled my Norton firewall (NIS 2005), the site came up fine with all the graphics. Funny cuz the laptop also has NIS (trial of 2006)

Using IE 6 in the laptop and IE7beta in this main pc.

jakesnake · #7 12th Jun 06, 02:28 PM

i finally managed to get it to work !

the problem what the hosting company had installed new security software which "apparently" locked out admin access where it was being reached by different IP addresses

but becuase the website IS maintained by myself and a friend we have 3 connections where there is admin access

why it took them so long to acknowledge it, god holy know but it all works now

gave them a right telling off believe u me !!!!!!!!!!!!!

thx to everyone who posted suggestions, you're all a helpful, friendly, bunch of people