America Online, which earlier this year stopped signing up new broadband customers, is telling existing broadband subscribers in nine Southern states that they must find a new broadband carrier by Jan. 17. Those customers who do not switch to a new broadband carrier by that date will have their accounts revert to AOL's traditional dialup service, said AOL spokeswoman Anne Bentley.
The company has been e-mailing its customers in those nine states that they can switch to high-speed broadband service offered by BellSouth Corp. for a special promotional rate. Most of AOL's 23 million subscribers receive standard dialup service for $24 a month. The company will not disclose how many customers still receive the $54 monthly broadband service, which Bentley acknowledged is relatively expensive compared to other broadband pricing packages now available to consumers.
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