Thanx, I found the follwing reg file, going to have him try this when he calls back...Might work..
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\
System]
"DisableRegistryTools"=0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Policies
\System]
"DisableRegistryTools"=0