Invision Board No Longer Allows Free Download.

[Sony]

Quote:

--- Invision Power Services, Inc. Introduces a New Focus

With its recent version 2.0 releases of its flagship product: Invision Power Board, the Company has refocused its products, services, and offerings. The change started with a successful sale offer on Invision Power Board and will culminate with a new customer-focused company.

"Over the past several months as Invision Power Board 2.0 neared completion we sought to focus our customer service efforts and stream-line everything we do. Through a lot of work and reviewing customer feedback, requests, and suggestions we have implemented what will be a breath of fresh air to our current and future customers," stated Matthew Mecham, CEO of Invision Power Services.

Some of the most important changes include sweeping changes to the customer service process. The Company has introduced live chat support for its customers, more efficient telephone support, and posted expected response times in the support desk. The downloadable free trial of Invision Power Board has been removed and replaced with a free, 15 day demo hosted account to try out the software. This change will allow the Company to focus its complete attention on product development and customer needs.

"One of the best changes is the introduction of a new Standards of Service policy. We hope by moving our policies out of technical licenses and terms of service agreements into an easy to read and welcoming format it will serve to benefit both our customers and staff. By clarifying what, why, and how we provide service to our customers we will be able to further improve that service," stated Lindy Throgmartin, COO of Invision Power Services.

The Standards of Service policy will serve to explain the impressive outline of customer service offerings available. Through a single interface, any customer will be able to quickly see the value of their purchase with Invision Power Services and how to get even more from our varied array of products.

In addition to customer service improvements the IPS Hosting web site and forum hosting division has been completely re-launched. The dedicated server line has been expanded and more benefits added for server customers. All IPS Hosting shared, forum, and dedicated server accounts will come with an Invision Power Board 2.0 license for use on their account at no extra charge.

Invision Power Services, Inc. will be announcing new employment openings, products, services, and promotions in the coming weeks to celebrate its new focus and bright future.

Invision Power Services, Inc. is a leading provider of online community solutions and web hosting. Invision Power Board is used on thousands of web sites around the Internet to power their community.

http://www.invisionpower.com

A few quotes from a conversation I had with one of invisionboard.com paid customer:

Quote:

Invisionboard admin are removing  any post from the past and present from the company forum that said it would be free, they are also banning any members and CUSTOMERS who are asking why.....

They are even deleting posts made in the past by MATT (creator of ipb) saying it will be free

Quote:

what's happen to the people that downloaded the free version when was still available?

your basically allowed to  keep it, but no more updates.


They should of made ipb2 start being paid only.
By changing they're policy and deleting old post and banning custumers for asking they are choosing the wrong way to do businees and loosing they're reputation.

Quote:

they are trying to hide their tracks :/

Hope you can find it intresting as i did


Take care

Sony

[~*McoreD*~]

It's pretty shocking really..

..and now my 2p0p0.zip has become a treasure to keep.

[Bads]

They also sell the version 1.2 and 1.3 No more free downloads for IPB

[war59312]

Yeah well this sucks!! Keep up the good work Sony!!