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Symantec has issued a fix for a serious bug within Norton Internet Security 2003 which is responsible for the unexplained deletion of emails for some users. Users are advised to run the LiveUpdate automatic updating facility to fix the flaw. Symantec was first notified of the serious bug, which it says only affected a small number of users, on October 14. At first it was unable to replicate the problem, but our storyon Monday this week seems to have focused its mind. The company released a patch for the flaw on Wednesday night, not a moment too soon as shown by this threadon the bug in Symantec's Knowledge base where users document their frustration at the vaporisation of important emails. The Reg reader who first brought the deletion bug to our attention noted its serious consequences. "People are having their email permanently and inexplicably deleted by a product that is supposed to be giving 'Security'," he said. "I've seen Virii do less damage than this." The deletion of emails by AV products is uncommon but not unprecedented.
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