Oracle intends to focus on its latest software at its upcoming AppsWorld conference, but many customers are hoping the database giant will spend some time explaining its plans for supporting an aging product.
Oracle plans to discontinue technical support and maintenance in June for version 10.7 of its business applications, a set of software programs that can touch nearly every corner of a company's operations, from order taking and inventory to bookkeeping and human resources.
Software companies routinely discontinue support for old products, requiring clients to upgrade or go without support. And Oracle has defended its decision by noting it has supported 10.7 for seven years, far longer than most other companies support their software.
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