New DVD Drive

[AnneJay]

Okay so here's the thing:

Recently acquired a Pioneer 16x DVD drive; installed it making it a slave to the burner. Then fired up the box and the BIOS said there was no drive - zero, nada! no hard drives, no CD drives. So checked to make sure the jumper was in the correct position to run as a slave - it was

Then tried running the drive by itself and set it as a master. Still said there was no drives.

Yes the power was hooked up correctly, the light went on.

Took back to the place I bought it and they tested it and it worked... so what could the problem be? Any ideas?


Athlon 1.2 ghz
512 RAM

[richardc2000]

You mean it works now?

[AnneJay]

@richardc2000
Yeah, it works but not in my machine.. go figure. Maybe I'll see you on Valentines Day.

[Shiromagius]

Hrmm, thats a weird one. I would just double check the jumper settings as you did before, and then maybe make sure in your bios that the channels are selected to autodetect devices. If those dont work, I am out of ideas.

[greypigeon]

Had the same problem and this was the trick that worked for me
Make sure to backup this registry settings first !!!

Remove the Upperfilters and Lowerfilters values completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Click Start, Run and enter REGEDIT Go to the branch indicated above, locate the Upperfilters and Lowerfilters values. Right click each and select Delete.


greypigeon

[Big POPPA Pump]

Quote:

Originally posted by greypigeon@Feb 8 2003, 06:45 PM
Had the same problem and this was the trick that worked for me
Make sure to backup this registry settings first !!!

Remove the Upperfilters and Lowerfilters values completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Click Start, Run and enter REGEDIT Go to the branch indicated above, locate the Upperfilters and Lowerfilters values. Right click each and select Delete.


greypigeon

How does editing the registry settings in windows help in detecting the drives in BIOS. If the drives are not detected in BIOS itself, how will they be recognized in windows?

I would suggest getting a new IDE cable and setting the jumper on the DVD drive to Cable Select and then connect it to the IDE controller. Maybe then BIOS will detect the DVD drive.

Before doing this I do have a couple of questions. Were any other devices hooked up to this particular IDE channel before you tried connecting this DVD drive? Were those devices being recognized by BIOS. I would also suggest to try and connect another device on this particular IDE channel. If that one is not recognized either, I am pretty much sure that your IDE controller (primary or secondary) has gone bust!!

Secondly, which IDE channel are you trying to connect this device to? Do you have an onboard RAID controller on your motherboard?

[tubebuoy]

"How does editing the registry settings in windows help in detecting the drives in BIOS. If the drives are not detected in BIOS itself, how will they be recognized in windows?"

All I know is, when XP first came out, a LOT of people lost thier CDR burners. Removing the 'upper/lower' filters worked 90% of the time.

}---:?

[Big POPPA Pump]

Quote:

Originally posted by tubebuoy@Feb 8 2003, 09:10 PM
"How does editing the registry settings in windows help in detecting the drives in BIOS. If the drives are not detected in BIOS itself, how will they be recognized in windows?"

All I know is, when XP first came out, a LOT of people lost thier CDR burners. Removing the 'upper/lower' filters worked 90% of the time.

}---:?

I know that problem and people lost their burners in windows, however the drives were still being recognized in BIOS.

[AnneJay]

Quote:

Before doing this I do have a couple of questions. Were any other devices hooked up to this particular IDE channel before you tried connecting this DVD drive? Were those devices being recognized by BIOS. I would also suggest to try and connect another device on this particular IDE channel. If that one is not recognized either, I am pretty much sure that your IDE controller (primary or secondary) has gone bust!!

Secondly, which IDE channel are you trying to connect this device to? Do you have an onboard RAID controller on your motherboard?

@Big POPPA Pump
Thanks. Yes the burner was hooked up to this channel, and yes before hooking up the DVD drive the burner and a CD ROM lived on this channel w/o any problem (the BIOS recognized them). The burner is running by itself at the moment and is fine.

No onboard RAID controller on the motherboard.

Will try a new IDE cable and see what happens on cable select.

@ tubebuoy & greypigeon - thank you for your suggestions, will look into the registry.

@ Shiromagius - thanks, will double check the BIOS.

Anne

[zugzwang]

if you have a Cd burner and not a dvd burner then the DVDrom should be the secondary master not the slave,and the cd burner becomews the slave.


zugzwang.......