Complicated security checks could be undermining confidence in online banking, warn experts.Security extras such as number fobs, card readers and password checks might make consumers more wary of net bank websites, they fear.
The warning comes as research shows how phishing gangs are targeting attempts to grab customer login details.
But the UK body overseeing net banking says figures show criminals are getting away with less from online accounts.
In a bid to beat the bad guys many banks have added extra security checks to the login name and password typically used to get access to an account.
Some, such as Lloyds, have trialled number generating key fobs and Barclays is trialling chip and pin card readers. Others have tried systems that check a customers PC and then ask that person to select which image they chose from a set they were shown previously.
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