Hi there James. Do the follwing and this will sort out your problem.:
Goto control panel --> add or remove programs & uninstall Norton. Install Nod32 and all your problems are solved.
LOL Sorry James, could not resist.

Sorry, can't help you out. Used Norton in the past but am a Nod32 user now.
If anyone else can help James out, please do.
Cheerz
Dave
