*Source: BBC News (
http://news.bbc.co.uk/2/hi/uk_news/p.../6896614.stm)*
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Many government websites are still too complicated and difficult to use, says the National Audit Office.
While services like online road tax renewal are very popular, other sites such as HM Revenue and Customs (HMRC), are too complex, the report said.
Nearly 25% of departments do not know who is using their sites, or how much they cost.
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