*Source: Yahoo! News (
http://news.yahoo.com/s/pcworld/2007...ACQvI3zMWM0F)*
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Julie Marto of Medfield, Massachusetts, purchased a Dell Inspiron notebook running Windows XP last October. Through a program called Express Upgrade, she was promised a free copy of Windows Vista when the operating system became commercially available. It's been five months since Vista went on sale January 30. Marto is still waiting and steaming mad.
"I've done everything I can to get my Vista upgrade including e-mailing a request to Michael Dell himself," Marto says. She says she never received a reply from Michael Dell.
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