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Old 14th Oct 04, 04:04 PM
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Brave01Heart Brave01Heart is offline
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Join Date: Aug 2001
Location: UK
Posts: 118
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Hi

I am running WinXP Home OEM with SP2 integrated and since the last install, I have started to get more than my fair share of "Internet Explorer has encountered a problem and needs to close". "We are sorry for the inconvenience".

When I click on "click here" to see what the error report contains, it shows the following at the top:

Error signature --------------------------------------------------------------

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: shdocvw.dll
ModVer: 6.0.2900.2180 Offset: 0001408d

You can see more technical info about the error report by clicking on "click here" again, but after looking at it, I don't understand any of it.

There is also a file in C:\DOCUME~1\User\LOCALS~1\Temp\a3c8_appcompat.tx t

But again, I don't understand any of it.

It appears to be the same error each time, as shown above.

Up until a week or so ago, I may have got the odd similar error every so often, but I am now getting this particular error too much for my liking and it seems to have started since I was prompted to install "JAVA 2 Runtime Environment, SE v1.4.2_05" - although that may just be coincidence, but I'm damn sure that it's only started since I installed that software.

Is anyone else getting this error and who can also help with this and tell me what's causing it and how to stop it please?

Regards

Brave01Heart
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