Thanks for all the responses.
He told me that it is policy to repackage items that have been damaged in the handling process.
largeknob, I more or less got the same story from a driver.
As it stands, I will be getting diddly from UPS. The customer service lady told me that me having to pay overnight was considered consequential damage, for which they won't be held responsible.
On the plus side. Zipzoomfly gave me a $15 store credit.