boards.support.roxio.com/ roxio/board/message?board.id=0715&message.id=2568
Do you have you Video card set at or above 1024X768 ?
It is stated on the box, for 1024X768 or higher.
If that is not the problem or is, and you do not want your Display at 1024X768, come back here, and let us know what you decided.
Richard