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Hey guys after un-installing my Primary and Secondary Channels and re-booting my PC, I now have DMA mode enabled for both channels. I just completed burning a DVD+R 4x Verbatim media at 8x speed, it contains 4327 MB of data and the burn was completed in 8 minutes and 3 seconds. Thanks for the help. Tech Support at Alienware sucks big time, they sent an email back and said that over one hour was the correct speed to burn a 4 gig DVD. Needless to say I sent a total of three e-mails explaining that they needed proper training and voiced my displeasure with their so called tech support. At least it all worked out in the end.
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