[war59312]

Image Disk? You mean like a sytem restore disk? To restore the computer like it was when he bought it?

Um I think that's a very bad idea. He should just install windows from strach.

Dell and every damn company out there filles their "system restore disk" with "crap".

My best friend bought a dell and we installed spybot search and destory and adware and ran a scan and found over 150 spyware. lol

We install both off a cd and never even got online. No other software. No settings cahnged nothing. Right out of the box. All we did was update both programs. Thats it.

Pretty sad. So I advise to reinstall window from a retail cd, etc.

And install everything u want after that your self.

But yea more tail about the situration would be a nice step forward.