I agree that DSL Reports might help. I am going to suggest that
Jessica go to this page: _http://www.speedguide.net/
About 8 lines down from the top she should find a link to:
Cool SG Broadband Tools: TCP/IP Optimizer | TCP/IP Analyzer
She should click on th TCP/IP Analyzer and check her settings.
_http://forums.speedguide.net:8117/
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