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I always thought that Maxtor was a great brand, but that was only until recently. The last hard drive that I got from them wouldn't work with their PowerMax utility. I knew the hard drive wasn't working, so I called their customer service, and they told me to run PowerMax. I told them it didn't work, and they told me that the customers are required to run the program in order to diagnose the problem. It was very strange, and they didn't help me.
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