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Well, MS had thought about providing free telephone support - a Messenger Hot Line so to speak. It was supposed to be implimented just before Christmas last year, when MS thought millions of people would be buying new PC's, Broadband connections etc. The present CEO on marketing for MS came up with such a simple plan that he was promoted to CEO from simple salesman. As a result MS killed the free worldwide HotLine for tlelphone suport. Zone M-R from BetaONe, I think, posted his clever but simple solution. This link might work-
_http://www.betaone.net/forums/index.php?act=ST&f=59&t=20232 :P
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