Another we thing we need to know is if you are connected via Broadband/DSL/T1, or via dial up? If its Broadband, do you go through a router, or is it a direct cable connection to your PC. if its a router, you'll need to configure its settings. also using a port such as #27015 usually does the trick. Thats what i'm using.

Hope this help a little, but until we know what type of connection you have, not much can said about how to help you.

TCM