Thread: help required
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Old 15th Nov 02, 04:55 AM
Sephiroth Sephiroth is offline
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Ok, here goes

I don't have the symbol package for Win2K SP3 (symbols are files to debug system files against), I'm not sure if they have even made them yet, and I can't get a detailed analysis as I'm not on 2K, but here's what i can get by comparing them to the xp symbols, which shouldn't be too much different.


Quote:

Symbol search path is: SRV*c:\windows\symbols*http://msdl.microsoft.com/download/symbols

Loading Dump File [C:\Documents and Settings\Sephiroth\Desktop\Mini110302-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\windows\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\system32\
Unable to load image ntoskrnl.exe
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 3) UP Free x86 compatible
Kernel base = 0x80400000 PsLoadedModuleList = 0x8046d9f0
Debug session time: Sun Nov 03 03:21:23 2002
System Uptime: not available
Unable to load image ntoskrnl.exe
*** WARNING: Unable to verify timestamp for ntoskrnl.exe

Loading Kernel Symbols
.................................................. ........................................
Loading unloaded module list
..........
Loading User Symbols
************************************************** *****************************
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* * * * * * * * * * * * *Bugcheck Analysis * * * * * * * * * * * * * * * * * **
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck E3, {810e9760, 810f7020, 0, 2}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

Unable to load image UdfReadr.SYS
*** WARNING: Unable to verify timestamp for UdfReadr.SYS
*** ERROR: Module load completed but symbols could not be loaded for UdfReadr.SYS
Probably caused by : UdfReadr.SYS ( UdfReadr+411f )

Followup: MachineOwner
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UdfReadr.sys is what is causing it to crash and reboot. udfreader, I think that is probably Adaptec software. I would search for that file and see what app installed it, then either check for a newer version of the app and see if it stops, or if all else fails uninstall the app and see what happens. I'm just glad it wasn't an NT system file, else it would have been a pain in the ass to debug a 2K file on an XP box, lol. I'm pretty sure that's Adaptec software though, possibly DirectCD, good luck, let us know how it turns out
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