When the iPhone first launched, research firm Gartner gave it an enterprise rating of "concierge," which much as it sounds, means an IT department must give users of that hardware more assistance, much like a hotel concierge.
On Wednesday Gartner issued a report (
http://www.gartner.com/DisplayDocument?doc_cd=156174) (purchase, registration required) which raises the iPhone to the next rating level, "appliance" - at least once the 2.0 software upgrade goes live.
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*Source: Tech-Ex (
http://technologyexpert.blogspot.com...-rating.html)*
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