µ's INTREPID REPORTER recently decided to take advantage of a superb offer from Orange UK to upgrade his GSM phone over to the latest Nokia 7650 for a mere £29.99.
ust over a week later, an Orange technical support person insisted the handset had a software error that was unfixable and that our reporter should acquire an entirely different handset instead. The saga unfolded this way ?

The first problem was locating a store that actually had such a handset in stock before this particular promotion ended. The solution proved to be trekking all the way out of London's Oxford Street heartland to Sloane Square, Chelsea.

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