Hundreds of BTopenworld's ADSL customers had their service cut off this week because of a clerical error by the telecom giant's broadband arm.

The punters had their connection disconnected on and around New Year's Eve, while still more received unexpected letters informing them that their contract was to be curtailed.

A BTopenworld spokesman told us that the accounts of approx. 200 people were cut off due to a system error affecting businesses and individuals who requested changes to their service. The majority of those affected were business customers using higher-speed broadband connections, he added.

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