Abacus Helpdesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus Helpdesk supports MS SQL-Server to handle large databases. The latest version of the program now supports client installations on Citrix and Windows 2000 Terminal Server, and French language support is also included into the system.
More info:
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