Best Buy, Circuit City Reps Push Unnecessary Recovery Discs
 

*Source: ComputerWorld (http://www.computerworld.com/action/...tsrc=hm_list)*
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August 30, 2007 (PC World) -- When Ian Griffith of Queens, New York, purchased an HP notebook from a Circuit City store in Brooklyn earlier this year, the salesperson urged him to have the chain's in-store Fire Dog technicians create Windows XP recovery discs in case Griffith needed to reinstall the OS.

"I specifically asked if this was something I could do on my own," Griffith says, and the answer was no. The salesperson, Griffith says, insisted that there were only two ways to obtain such discs: have them made at the store for $30, or buy them from HP for nearly twice as much.

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