Consumer protection agency writes Apple over iPhone battery
 

*Source: Ars Technica (http://arstechnica.com/journals/appl...-battery?bub)*
_______
The New York State Consumer Protection Board is hopping on the iPhone battery outrage bandwagon this week by sending a letter to Apple "urging the company to revamp its customer service policies to make it easier and more affordable for consumers to repair an iPhone," according (http://wcbstv.com/local/local_story_211111519.html) to WCBSTV. The letter addressed both the fact that the iPhone battery is not easily user replaceable and the cost of the iPhone Battery Replacement (http://arstechnica.com/journals/appl...cement-program) through Apple, which tops $80 outside of the one-year warranty. The CPB also objected to the $29 fee for the rental iPhone while the customer's is in for repairs.

More...