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-   Windows NT/2000/XP (+ Service Packs) (http:\\b1.hcanet.com\forum/forumdisplay.php?f=98)
-   -   Xp Crashing, Need Help. (http:\\b1.hcanet.com\forum/showthread.php?t=10377)

adams 15th Jan 04 12:40 AM

i have recently built a new computer and ever since i installed xp pro it has been having random reboots. i have no idea what is causing it.

system specs:
amd athlon 2500+ (barton core) (retail)
2 - 256MB PC3200 DDR Ram (512MB total)
40gb hd
80gb hd
side and top case fans
tv tuner

also, where is that log file at so i can take a look at it. thanks.

Shiromagius 15th Jan 04 01:04 AM

Have you checked the Event Viewer? Control Panel -> Admin Tools -> Event Viewer. Also you can uncheck "automatically restart" on system props -> Advanced -> Startup and Recovery Settings and maybe get a bsod and see what the problem is. Just some ideas :)

adams 15th Jan 04 01:28 AM

1 Attachment(s)
in the event viewer on the minidump it has the following:

Code:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x1000008e (0xc0000005, 0xf13f7cf1, 0xf163ba2c, 0x00000000)
and in the event viewer, application. there are many errors in there, here is what most of them say:
Code:

The description for Event ID ( 1 ) in Source ( True Vector Engine ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: .
check out the screenshot.

richardc2000 15th Jan 04 01:38 AM

I did a google search for 0x1000008e and ofund all sorts of
possiblities - PSU and bad RAM were the main culprits.
Have you atried running any other OS on it - just in case it is a
bad copy of XP.

adams 15th Jan 04 01:45 AM

i'm pretty sure its not a bad copy. its retail upgrade from staples. but no i haven't tried running any other OS, didn't know there was such a thing. :D

edit: ran memtest and it reported over 1,000 errors. so i guess that is the problem. :angry:

war59312 15th Jan 04 04:10 AM

Um turn off zone alarm and see what happens.

adams 15th Jan 04 04:24 AM

the firewall or the av? they are both by etrust.

edit: just to add a little more info.

its not a constant reboot, just like once a day. but the memory is still bad so i'm going to see which stick tomorrow and rma it back to newegg.

adams 15th Jan 04 07:39 PM

how do i tell which stick it is?


if i take out one stick and it happens to be the bad one will i even get into windows? or what happens? thanks.

war59312 15th Jan 04 09:08 PM

Test your memory with this:
http://www.memtest86.com/

adams 15th Jan 04 09:22 PM

thanks war, i did that. thank goodness it was only one stick.


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