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-   -   Diskeeper 9 Professional Problem (http:\\b1.hcanet.com\forum/showthread.php?t=13852)

Sony 13th Oct 04 05:49 AM

This is driving me crazy
I installed the latest version of diskeeper pro v.9.0.504 and i keep getting this message:

Quote:

Unable to launch or to connect to diskeeper service

I tried everything i could think of , from cleaning the registry to manually start and stop services and so on with no luck :(

As anyone else encountered similar problem or know how to fix it ?

I'm running XP SP2 installed on 2 SATA Raptor in raid 0


Attached screen of the pop up error


Thank you

Sony

rikytik 13th Oct 04 08:30 AM

Same here, sony. Took it back out and the original native defragger works OK.

richardc2000 13th Oct 04 02:55 PM

me too - went back to version 8 - and no connect problems now

Bads 13th Oct 04 03:11 PM

I'm not the only one with this problem :D

Who knows how to fix this problem ?

Sony 13th Oct 04 03:21 PM

I use o&o defrag pro so doesn't bother meto much i just wanted to test this new version to see if they improved over version 8 and added some better option like in o&o.
maybe it's simply a buggy warez version,
will do some search around to see if i can find a working version or a fix

Sony

HotRod 13th Oct 04 03:34 PM

Are you allowing the loop back to 0.0.0.0 and 127.XXX in the firewall? I have a version I just loaded, seems to be working once I allowed the loopback. Will up to yousendit if needed

NightHawk 13th Oct 04 03:48 PM

Right guys... this is a very simple problem to solve, your XP firewall is blocking the service of Diskeeper. See their web site. It explains all and the resolution:

here: http://www.executivesoftware.com/pro...ipsntricks.asp

Hawk

Sony 13th Oct 04 03:52 PM

Quote:

Originally posted by NightHawk@Oct 13 2004, 02:48 PM
Right guys... this is a very simple problem to solve, your XP firewall is blocking the service of Diskeeper. See their web site. It explains all and the resolution:

here: http://www.executivesoftware.com/pro...ipsntricks.asp

Hawk
[snapback]215323[/snapback]


Not using xp firewall tested with and without any firewall
no luck at all i tested all the tricks on the deskeepr site but nothing worked....... :(

Bads 13th Oct 04 04:20 PM

I tried to disable the windows firewall but the program still not working :angry:

NightHawk 13th Oct 04 04:48 PM

well I have no problems with the pro version. Just it must be able to access the Internet on accasions. If you block teh service then it wont ever work!

richardc2000 14th Oct 04 01:06 AM

I should say first that with the patch and NIS 2005 turned off - it works
Home and Pro but I still can't figure out how to get it working with NIS on. I have the same problem accessing the internet within Office too when NIS is on - no problem when it is off.

Bads 15th Oct 04 11:08 PM

It is not working here with Sygate :(

EyU 16th Oct 04 02:20 PM

It will even work if you unplug your internet connection , it's just connecting to the loopback IP.
There is a hotfix at Microsoft I think.
See here link Programs that connect to IP addresses that are in the loopback address range may not work as you expect in Windows XP Service Pack 2

Bads 16th Oct 04 03:30 PM

Quote:

Genuine Windows Download
Before obtaining the requested download, please take a moment to validate your genuine Microsoft Windows installation. Validation assures that you are running an authentic and fully-licensed copy of Windows. When you select Yes below you will be guided through the short validation process. Validating now will enable faster access to genuine Windows downloads upon future visits to the Download Center. Please see the Why Validate? page to learn more about the Windows Genuine Advantage program and why validation is recommended.


We need to run this process before obtening the link for downlaod :angry:

Dave 16th Oct 04 05:31 PM

You can select the option "No, do not validate Windows at this time, but take me to the download"
Dave

Bads 16th Oct 04 05:44 PM

Thanks Dave :)

I don't see this option the first time ;)

Bads 16th Oct 04 06:03 PM

I just reboot after 21 days and the fix is not working for me :(

Sony 16th Oct 04 06:11 PM

Quote:

Originally posted by Bads@Oct 16 2004, 05:03 PM
I just reboot after 21 days and the fix is not working for me  :(
[snapback]215694[/snapback]


I was hoping for a good fix...........
you should try o&o professional difrag on sp2 my favorite difrag.

Just tested the new diskeeper 9 on my wife laptop and it's the same old diskeeper......

no new apparent option

just my 2 penny ;)

Bads 16th Oct 04 08:13 PM

Sygate firewall never ask for this program trying to connecting :blink:

Bads 17th Oct 04 03:34 AM

I will reinstall my version 8 until a fix is out :(


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